Online ordering with home delivery is for many customers the most convenient way to do their shopping. To make sure your customers receive the same top quality service and product they would in-store, they can leave item-specific wishes and instructions for your team. Customers are able to modify their order even after check-out, up until the picking starts. To keep up-to-date with their order, they can view their order status in real-time and receive automatic notifications. Both your pickers and drivers can view and organize orders and deliveries wherever they are, while your customer support centrally monitors the process.
Click & collect
In-store pick-up is an ideal solution to those who do not want to wait around the house to receive their items. For them, the ultimate convenience comes from swinging by at the store when it best suits them. Our solution offers full support for in-store pick up, and lets your whole team stay on top of all the orders in queue to be collected. Orders can be paid online in advance or at the store. In-store pick-ups have the important advantage of adding foot traffic to your store.
Another popular order delivery option for today’s time-poor shoppers is locker collection where all orders are delivered to a remote pick-up location. Simply set up a locker where all your orders are delivered and let your customers pick up their orders at their discretion. Good locations for locker delivery are in busy sites such as train stations and airports as well as in lobbies or courtyards of large apartment complexes.
Dropshipping enables you to sell products without maintaining them in stock, while gaining access to virtually unlimited inventory. When a product is sold, it is shipped directly to the customer from a third party supplier. Our platform can be integrated with as many dropshipping partners as needed. A good way of exhibiting your full inventory, including dropshipping items, is using in-store kiosks, “endless isles”, that allow your customers to browse through your whole assortment digitally.