In-store pick-up, drive-through lane or home delivery – let your customers choose the delivery model that best suits their needs. Our technology supports all of the standard delivery methods. It comes with intuitive tools to manage your delivery stream and home deliveries. You are able to plan the drive routes manually or with the help of automatic tools. To help you with order fulfillment during peak times, why not choose drop shipping by third parties, or order transfers between fulfillment locations?
Our picking solution allows for the ultimate efficiency and ease of collecting the orders. Once the order is picked, we make sure your team is always up to speed and ready to answer questions: all team members can view orders in real time and can easily alter the order status, make changes to the price, handle payments upon delivery, print documents, and sync information with your POS.
Online ordering with home delivery is for many customers the most convenient way to do their shopping. To make sure your customers receive the same top quality service and product they would in-store, they can leave item-specific wishes and instructions for your team. Customers are able to modify their order even after check-out, up until the picking starts. To keep up-to-date with their order, they can view their order status in real-time and receive automatic notifications. Both your pickers and drivers can view and organize orders and deliveries wherever they are, while your customer support centrally monitors the process.
Click & collect
In-store pick-up is an ideal solution to those who do not want to wait around the house to receive their items. For them, the ultimate convenience comes from swinging by at the store when it best suits them. Our solution offers full support for in-store pick up, and lets your whole team stay on top of all the orders in queue to be collected. Orders can be paid online in advance or at the store. In-store pick-ups have the important advantage of adding foot traffic to your store.
Another popular order delivery option for today’s time-poor shoppers is locker collection where all orders are delivered to a remote pick-up location. Simply set up a locker where all your orders are delivered and let your customers pick up their orders at their discretion. Good locations for locker delivery are in busy sites such as train stations and airports as well as in lobbies or courtyards of large apartment complexes.
Dropshipping enables you to sell products without maintaining them in stock, while gaining access to virtually unlimited inventory. When a product is sold, it is shipped directly to the customer from a third party supplier. Our platform can be integrated with as many dropshipping partners as needed. A good way of exhibiting your full inventory, including dropshipping items, is using in-store kiosks, “endless isles”, that allow your customers to browse through your whole assortment digitally.