After a pilot phase, Prisma introduced Foodie Quality to all their 17 stores to seamlessly integrate quality management into their daily store management routine. Foodie Quality offers a systematic and professional way of accomplishing the in-store quality checking. It is an iPad-based tool for checking, reporting and monitoring quality of the store. The checking is done by walking through the store with the iPad and answering to questions specified for that store. The store manager can also take photos with the iPad to be automatically included in the report.
”Retailing is all about great customer experience and there are numerous small details in the retail store that are essential for customer satisfaction. An outstanding customer experience is crucial in building customer satisfaction for Prisma. With Foodie Quality, Prisma can efficiently improve their in-store quality, consequently increasing customer satisfaction and sales,” explains Kalle Koutajoki, CEO of Digital Foodie.
Before Foodie Quality paper and pen based quality check list was used in the Prisma stores in St. Petersburg. ”Standardised reporting and ease of use are the biggest benefits of Foodie Quality compared to the old measurement way. High quality reports with photographs spread immediately to all relevant people across the organization and give us a valuable asset in developing our operations,” says Jani Vahala, Vice President of OOO Prisma. ”Deployment was fast and intuitive user-interface makes Foodie Quality easy to use with minimal training.”
Quality reports are in use throughout the Prisma chain. Store personnel use the reports as a task list to make sure that they address and fix the revealed issues. Store managers use the reports to verify that fixes are actually done. And chain management can use the summary reports to track overall quality level in stores and spot quality issues common for several stores. Foodie Quality is a self-service product and part of the Foodie.fm product suite.
Media contact: Kalle Koutajoki, CEO, +358 40 701 2397, kalle@nullfoodie.fm
OOO Prisma is a retail chain with 17 hypermarkets and supermarkets in St Petersburg area. OOO Prisma has operated in Russia since 2008.
http://www.digitalgoodie.com/wp-content/uploads/2019/08/DOM-featured.jpg
868
1447
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2019-08-28 09:58:422019-08-28 10:36:44Domming it down - what distributed order management really means and why you need it
http://www.digitalgoodie.com/wp-content/uploads/2019/04/Sinan_feat.png
631
1052
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2019-04-10 11:03:482019-04-11 05:54:55Talent highlight - 3D-programming with Sinan Islekdemir
http://www.digitalgoodie.com/wp-content/uploads/2019/04/DigitalGoodie_Coop_partnership.png
720
1200
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2019-04-02 06:49:062019-04-02 06:49:06Co-op and Digital Goodie partner and launch Co-op's first dedicated online shop
http://www.digitalgoodie.com/wp-content/uploads/2019/02/DesignPostfeatured.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2019-02-15 12:55:342019-02-15 13:03:32DESIGNING WORLD-CLASS ECOMMERCE - HOW LEADING ONLINE STORES ARE BORN
http://www.digitalgoodie.com/wp-content/uploads/2019/02/Moris_web.jpg
906
1400
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2019-02-12 10:47:232019-02-12 12:03:37Digital Goodie announces Moris Chemtov as Global CEO
http://www.digitalgoodie.com/wp-content/uploads/2018/12/Jani-J.-5.3.2018_bw2.jpg
1025
1200
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2018-12-20 15:56:252018-12-20 17:05:47Digital Goodie announces Jani Jääskeläinen as Deputy Managing Director and additional Funding From Black Dragon Capital
http://www.digitalgoodie.com/wp-content/uploads/2018/10/Blog_2.10.2018.jpg
1001
1500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2018-10-02 10:02:292018-10-02 10:11:54Digital Goodie Listed in Gartner Digital Commerce Vendor Guide 2018
http://www.digitalgoodie.com/wp-content/uploads/2018/09/LinkedIn_image_Se18.jpg
727
1200
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2018-09-18 09:21:322018-09-18 09:40:26Digital Goodie Partners with Microsoft to Expand Cloud Platform Offering
http://www.digitalgoodie.com/wp-content/uploads/2018/07/Zebra_blog.jpg
550
960
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2018-07-31 09:58:112018-07-31 10:02:42Digital Goodie Joins Zebra’s Partner Connect Program
http://www.digitalgoodie.com/wp-content/uploads/2018/07/Louis-Hernandez_blog.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2018-07-17 11:00:012018-07-17 10:58:38Louis Hernandez Jr. named to board of directors at Digital Goodie
http://www.digitalgoodie.com/wp-content/uploads/2015/09/rawpixel-com-442649_f.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2018-06-11 07:49:092018-06-11 10:54:11The Connected Future of Commerce - Mastering the New Laws of Retail
http://www.digitalgoodie.com/wp-content/uploads/2018/05/WRC.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2018-05-08 07:26:172018-05-08 11:56:06Amazon, Analytics, AI - the three big take-A-ways from this year's World Retail Congress
http://www.digitalgoodie.com/wp-content/uploads/2018/03/freestocks-org-248125_feature.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2018-03-13 11:12:262018-07-25 07:45:32Introducing new platform and name
http://www.digitalgoodie.com/wp-content/uploads/2018/03/christin-hume-505823_blog_feature.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2017-12-29 10:54:212018-07-25 08:04:3510 Steps to Successful Online Grocery - Chapter 8: Name your web content manager
http://www.digitalgoodie.com/wp-content/uploads/2017/11/toothpaste_search_ipad_web_feature.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2017-11-27 09:49:412018-04-23 12:08:15Product Releases Q4/2017
http://www.digitalgoodie.com/wp-content/uploads/2018/03/crew-59385_feature.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2017-10-20 10:54:252018-03-13 11:32:42The Role of Customer Service in Omnichannel Retail: What is happening in the customer front right now.
http://www.digitalgoodie.com/wp-content/uploads/2018/01/dan-gold-105699_blog-feature.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2017-09-14 13:51:312018-03-13 09:29:2910 Steps to Successful Online Grocery – Chapter 6/10: Empower your customer service
http://www.digitalgoodie.com/wp-content/uploads/2018/01/jeff-sheldon-264920_blog-feature.jpg
2000
3333
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2017-06-29 14:53:342018-02-06 15:54:35Amazon Wake Up Call to Grocers – How to Keep the Lead You Have
http://www.digitalgoodie.com/wp-content/uploads/2017/06/london-scout-27288_blog-feature-copy.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2017-06-07 15:00:312018-03-13 09:30:4110 Steps to Successful Online Grocery – Chapter 5: Define your substitution policy
http://www.digitalgoodie.com/wp-content/uploads/2018/01/jeff-sheldon-3232_blog-feature.jpg
1777
2962
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2017-05-11 15:02:432018-02-07 07:56:08Converged Retailing: Do You Know Your Worst Enemies?
http://www.digitalgoodie.com/wp-content/uploads/2017/04/alexander-dummer-150646_blog-feature-1.jpg
350
584
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2017-04-03 21:01:002018-03-13 09:31:5510 Steps to Successful Online Grocery - Chapter 4. Fine-tune your picking and delivery
http://www.digitalgoodie.com/wp-content/uploads/2017/03/tim-trad-313952_blog-feature-1.jpg
350
584
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2017-03-10 21:02:212018-02-07 07:48:55Converged Retailing: What to Learn From Big Box Players
http://www.digitalgoodie.com/wp-content/uploads/2017/03/linkedin-sales-navigator-403822_blog-feature-copy.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2017-03-07 12:09:422018-02-07 08:13:05Online grocery seen gaining traction in 2017
http://www.digitalgoodie.com/wp-content/uploads/2017/03/robert-ruggiero-308526_blog-feature.jpg
350
600
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2017-03-01 12:54:382018-02-07 08:19:09New game, new rules: What grocers need to focus on to Maximize Value from Digital Strategies
http://www.digitalgoodie.com/wp-content/uploads/2016/11/ross-sokolovski-167993_f-copy.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2016-11-29 11:13:512018-03-13 09:32:3710 Steps to Successful Online Grocery – Chapter 3: Home delivery – or Click & Collect?
http://www.digitalgoodie.com/wp-content/uploads/2015/09/clem-onojeghuo-206832.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2016-09-29 11:50:242018-03-13 09:33:1710 Steps to Successful Online Grocery – Chapter 2: Assortment and pricing
http://www.digitalgoodie.com/wp-content/uploads/2016/08/mike-petrucci-131817_f.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2016-08-29 12:09:242018-03-13 09:36:0310 Steps to Successful Online Grocery – Chapter 1: Choose your on-demand manager
http://www.digitalgoodie.com/wp-content/uploads/2016/05/ecommerce.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2016-05-09 08:31:372018-02-07 08:59:57Top things to look for when choosing an ecommerce solution
http://www.digitalgoodie.com/wp-content/uploads/2016/05/avokadot-1.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2016-05-06 10:41:592018-02-07 10:01:38Managing online grocery profitability
http://www.digitalgoodie.com/wp-content/uploads/2016/04/record-breaking_f.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2016-04-27 10:55:162018-02-06 12:54:18EnterWorks Holding Company Invests in and Joins with Leading On-Demand Grocery Platform Digital Foodie
http://www.digitalgoodie.com/wp-content/uploads/2016/01/shutterstock_294504482_f.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2016-01-27 11:08:552018-02-06 13:54:08Digital Foodie launches online grocery service in Florida together with Wynn’s Market
http://www.digitalgoodie.com/wp-content/uploads/2015/09/maissinainen2.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2015-09-09 11:31:442018-02-07 10:05:05Digital Foodie launches Foodie.fm online grocery platform in USA together with Village Beach Market
http://www.digitalgoodie.com/wp-content/uploads/2015/03/chad-madden-463854_f.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2015-03-12 11:37:192018-02-06 11:48:15Digital Foodie launches Foodie Loyalty and helps Prisma Peremarket to extend their loyalty program to mobile
http://www.digitalgoodie.com/wp-content/uploads/2015/02/Dropshipping_f.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2015-02-23 11:50:072018-02-07 10:09:12Digital Foodie and GS1 Finland signed a partnering agreement to launch a data verification service
http://www.digitalgoodie.com/wp-content/uploads/2014/10/shutterstock_667017556_ff.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2014-10-29 12:01:192018-02-07 12:17:03HOK-Elanto opens Finland’s first drive-in lane for groceries with Digital Foodie
http://www.digitalgoodie.com/wp-content/uploads/2014/09/Picture1_f.png
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2014-09-25 12:05:522018-07-25 07:38:18Digital Foodie and HOK-Elanto open dark store in Finland to fuel the growth of online groceries
http://www.digitalgoodie.com/wp-content/uploads/2014/09/octavian-rosca-216455_f-2.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2014-09-11 12:15:512018-07-25 07:34:33Digital Foodie launches grocery collection service at Helsinki Airport – first in Nordics
http://www.digitalgoodie.com/wp-content/uploads/2014/05/shutterstock_527723956_f-copy.jpg
300
500
goodie_siteadmin
http://www.digitalgoodie.com/wp-content/uploads/2018/02/dg-web-logo_black-01.png
goodie_siteadmin2014-05-02 12:21:432018-07-25 07:31:06Foodie.fm helps Prisma improve in-store quality and customer experience in Russia Digital Foodie launches grocery collection service at Helsinki Airport – first... 